Refund Policy

Last updated: August 25, 2026

This Refund Policy covers plan subscriptions and usage top-up purchases made through Lampcode ("Service"). It supplements our Terms of Service.

1. General Policy

All purchases are final. Refunds are issued at our discretion for unused usage balance, and only when requested within 7 days of the original purchase.

2. How to Request a Refund

Email billing@lampcode.app with your account email and the purchase you'd like refunded. We'll review your request and respond within a few business days.

3. Payment Processor

Payments are processed by one or more of the following payment processors: Stripe, Paddle. Approved refunds are issued back to your original payment method through the processor used for that purchase and may take several business days to appear, depending on your bank or card issuer.

4. Changes

We may update this policy. Material changes will be announced the same way as changes to our Terms of Service.

5. Contact

Questions about a refund? Email billing@lampcode.app.